Title of your website

FAQ

myDESIGNER

Where I can find older versions of mySCADA SW?

All software history can be found here.

What is a best practise to export project from myDesigner?

To export project simply right-click project name in project tree and select export. Afterwards just select location and whole your project will be exported into single mep file. You can see it in our tutorial video here.

How do I install mySCADA on Linux?

Please follow the instructions on page 2 in this manual, which you can download here.

Is myDESIGNER really free?

Yes this software is and always will be absolutely free.

Can I test mySCADA products before purchasing?

Yes, you can download all versions except myMOBILE for iOS from our web. Without licensing you can test all features on limited number of tags. Also this unregistered version can be used for free for noncommercial use.

Here you can find all tutorial videos!

myPRO

Can I transfer my license?

Yes – you can transfer your license 1 time by going into your portal. If you need to transfer your license more than once, please email us at support@myscada.org.

What are the supported browsers?

We have tested the following browsers: MS Edge, Chrome, Safari, Firefox.

Can I use same project for myPRO and myMOBILE with different resolution?

Yes, as we are using responsible menu and our projects have fully vector based graphics you can be sure that your project will look great on each device.

Do Active Areas work with HTTPS?

No – they only work with HTTP.

PLCs

Does mySCADA support OPC DA?

No – we do not support OPC DA. We only support OPC UA. If you are using OPC DA and want to communicate with OPC UA, please contact your software provider about a conversion method.

Does mySCADA support Omron PLCs?

Yes – when adding a connection for an Omron PLC, please use the Allen Bradley configuration option.

Is it possible to use domain name instead of IP address in PLC settings?

Unfortunately no, but we plan to add this feature so you will be able to use services like DynDNS.

What are the supported PLCs?
 Siemens S7 S7-1200,  S7-1500, S7-300, S7-400, …
 EtherNet/IP ControlLogix, CompactLogix, Micrologix 1200, Micrologix 1400, Micrologix 1500, SLC 500, PLC 5, Omron PLCs, …
 Modbus TCP Wago, Schneider, Micrologix, RTUs, ….
 Modbus Serial ABB AC500, ABB AC700, IPCDAS, ADAM, RTUs,…
 Melsec Binary Melsec-Q, E71 controller type, 3E packets
 Toyopuc Full support with hierarchy
 OPC UA New OPC standard
Why can't I connect my Siemens S7-1200 or S7-1500 PLC in myDESIGNER?

There is problem with Siemens S7-1200 firmware v4.1 and S7-1500 v1.7. It’s a bug we are aware of. Please use a different version of the firmware on your PLC and it may help with the connection issue. If you update your firmware and still receive the problem, please submit a ticket to our Support team.

myBOX

What is the tag limit on myBOX versions?

All these version has unlimited license, so they are only limited by performance of their HW.