Title of your website

Go to www.myscada.org/my-account, log in, go to section Licensing.

Go to www.myscada.org/my-account, log in, choose the section you want to manage (dashboard, my orders downloads, edit address, payment methods, edit account, my subscriptions, licensing).

Yes, you can download versions in section Downloads. Even without licensing, you can test all features on a limited number of tags in myPRO. The only limitations are the necessity to reboot your computer after some time. This unregistered version can be used for free for non-commercial use.

Supported Unicode characters are from 0 to 255 (00FF) Higher characters are not supported.

From version 8.12.0 we have changed our view script functions and because of that periodic interval is not being stopped after switching view or opening another view in active area.
This can be solved by destroying this function as showed in example.

function init() {
this.time_Interval = setInterval(function() {
console.log(“hello”);
}, 5000); //Interval value in milliseconds

}

function destroy() {
clearInterval(this.time_interval);

}

If we wouldn’t use destroy function interval would be running endlessly and won’t ever be ended.

All software history can be found here.

To export the project, simply right-click the project name in the project tree and select export. Afterward, just select location and the whole project will be exported into a single .mep file. You can see it in our tutorial video here.

There is basically no installation on Linux, Linux users will receive myDESIGNER in .tar.gz format which only needs to be extracted somewhere inside your computer, and then simply you run myDESIGNER by going into /bin folder and drag myDESIGNER into terminal and press enter which will start myDESIGNER.

Installing myDESIGNER on Linux is simple, once you download myDESIGNER version on linux you will receive in .dmg file, you just double click that when it’s downloaded which will open up normal installation which will guide you step by step.

Installation for windows is normal .exe format installation which will guide you step by step once you double click downloaded a file from our webpage.

Yes, myDESIGNER software is and always will be for free. If you want the advanced functionality, you can buy myDESIGNER Enterprise with mentioned improvements.

Server-side scripting is advanced functionality and it is available only in myDESIGNER Enterprise.

After purchasing myDESIGNER Enterprise, you first have to install myDESIGNER version 8, then – after successful installation, open myDESIGNER, click on „Yellow key icon“ or click on licensing toolbar on the top. There you will find your HW-ID which will allow you to enter into the licensing tab on our webpage. Once you do, you are able to download license file which you provide to myDESIGNER. After successfully licensing, close and then re-open myDESIGNER. The new functions will appear.

No, the number of connections is not limited you can use an unlimited number of connections inside one project.

The amount of views inside one project is unlimited.

No there is no limit once you purchase myDESIGNER Enterprise you can design as much project as you want.

Since myPRO is dependent on the node.js and the node isn’t anymore supporting natively windows 7 (Only windows 8.1 and newer) we do not officially support Windows 7 anymore, however, there is a possibility how to make myPRO run on Windows 7 x64.

1. Open Windows start menu
2. Right-Click on the computer
3. Click on properties
4. Click on Advanced System settings
5. Click on “Environment Variables….”
6. There are variables for both user and system, please add to both new variables:
    Variable name: NODE_SKIP_PLATFORM_CHECK
    Variable value: 1
7. Press “OK” 
8. Reboot your computer

If you already have myPRO 8, you can buy a tag upgrade on your own (up to 5000 tags). Upgrade above 5000 tags is on request. To find more, please contact info@myscada.org. If you have myPRO 7 and you plan to upgrade to myPRO 8, please contact us info@myscada.org as well.

We have tested the following browsers: MS Edge, Chrome, Safari, Firefox.

You need to keep the protocol the same for whole web pages and also its parts. So if you access the visualization using HTTP your active areas should be HTTP as well.

Systray icon has been replaced by internal settings of myPRO, so you are able to change any settings of myPRO remotely. See more here.

myPANEL HMI can be accessed like myPRO or myBOX from a different computer by simply typing it’s IP address into your computer browser (you need to be on the same network as myPANEL is).

If your myPANEL contains ARM CPU (you can find this on a sticker of myPANEL ARM CPU – NXP i.MX7 Dual Core etc…), then you need to use myPANEL8.sh file.

If your myPANEL contains Intel CPU (you can find this on a sticker of myPANEL Intel CPU – X5-E8000 etc…), then you need to use myPANEL8_x64.sh file.

myPANEL Does not support 4G/3G connection to the internet.

myPANEL does not support SMS notifications however, we can program this feature in case of ordering more units of myPANEL, for more info, please contact us at info@myscada.org.

myPANEL does not support GPIO.

Yes, when adding a connection for an Omron PLC, please use the Allen Bradley configuration option.

For creating connection to CJ2M Omron PLC, please choose CompactLogix configuration.

No, but we plan to add this feature so you will be able to use services like DynDNS.

There is a problem with Siemens S7-1200 firmware v4.1 and S7-1500 v1.7. Please use a different version of the firmware on your PLC and it may help with the connection issue. If you update your firmware and still receive the problem, please check additional required settings.

If the problem persists, please contact our technical support at https://store.myscada.org/page/new-ticket.

The direct MQTT support is not implemented inside mySCADA software, it can be done right now via. main.js (embedded node.js) for which you need to purchase myDESIGNER Enterprise.
We are planning in future to implement direct support of mQTT protocol to the mySCADA software.

If you are having trouble connecting to the MySQL database, please make sure, that your MySQL database is installed with “Legacy authentification method”.