Your Ticket Was Closed Hello {client_name}: Your ticket: {ticket_title} with ticket #{ticket_id} has been closed by {agent_name}. How did we do? Awesome! :) Not So Awesome :( To view the full ticket in your support account please click the button below View Ticket Additional Options View ticket without logging in How did we do? Awesome! :) Not So Awesome :( You are receiving this message because you initiated a support request with us ({site_name})