As we have mentioned before myCLOUD has basically two versions. To get access behind the devices you need to create user inside the user’s tab in https://myscada.cloud/portal/.
VPN user needs to have “an activated VPN user” Which will allow him to connect with myCLOUD VPN.
User will receive all his details on email (User name + password). Then once he is created and has activated VPN user he can log in as USER in the portal. User can set his own password then when he logs in and click on “profile” Here he needs also to download his configuration which is needed later.
Once the user has everything he will just simply install myCLOUD_VPN.exe. Which can be also installed together with myPRO or installed alone using myCLOUD_VPN.exe. The choice is upon you.
once you are done with installation please reboot your computer.
After reboot, you will find myCLOUD_VPN shortcut (This application should always run as administrator!) Simply just double-click on the icon and let it run as administrator.
A new window will pop-up where you will fill in your User VPN details such as username and password and upload configuration file (Please upload configuration file as it is DO NOT unzip the file just upload it as it is).
Once you are done with upper steps devices will appear in the devices list
Green devices are actually online.
Red devices are actually offline (Can’t connect to them).
To dial VPN connection simply click on device and VPN will start to dial VPN is split to several phases.
Once VPN is successfully connected you will get info about the actual device interfaces, about the response time, time of your connection to the device and link.
By using a magnifying glass you can scan the network for available devices, remember only one user can be connected to the device at once.
Please remember this is only available using myBOX device it won’t work with other mySCADA devices!
Note: EACH VPN user acts as a “device” so each VPN user requires his own subscription.
The first purchased subscription will give you basically ONE spot to register the device and ONE VPN user.
Then one subscription = ONE DEVICE or ONE VPN user (Not both at the same time).
If you are not getting success please check if your firewall isn’t blocking the connection time to time happens that ports which are myCLOUD using are being blocked by a firewall of computer or by a firewall which is set by your provider or any IT company on your network. For that, we have implemented a feature that will make myCLOUD running only true port 80 so you can unblock this port otherwise port which is being used by myCLOUD is generated automatically.
If you still have some issues please contact firstname.lastname@example.org.