3.3.Getting online help from mySCADA
Should you need help with setting up your myBOX, you are welcome to use our online helpdesk. For technical support, please, submit ticket here.
Prior to the set online help, please make sure your box is connected to the Internet. Press and hold the RESET button until SYSTEM led starts blinking. Now, the box should be securely connected to our mySCADA helpdesk through a secure VPN service and mySCADA support team can access your device and help you online.